Product information not visible on online purchase receipt.
For online purchases, please ensure you screen grab the section of your online receipt that shows the Enfamil product(s) you purchased. Online receipts must include a delivery confirmation in order to be valid.
Unclear date of purchase on online receipt (e.g. "today" or "yesterday")
For online purchases, we recommend waiting to upload until the purchase date is reflected with a Month, Day and Year. Purchases must also be made inside the eligibility ranges specified in your offer.
Price information missing
In order to calculate the total number of points you will receive for your purchase, or for eligibility for the rebate offer, we must be able to see the price at which the product was purchased.
Retailer missing from receipt info on online receipt
In order to process your receipt, we need to identify the retailer where you purchased your product. For in-store receipts, the retailer name is typically found at the top of the receipt. For online retailers, this can be a bit tricker.
Date information missing from paper receipts
Many retailers print dates on the bottom of receipts. Please make sure you submit a photo that includes the date by folding out the unnecessary areas of the receipt or uploading multiple photos.
